FAQ's
Can I just walk in and grab some cupcakes?
Yes! We are now offering ready to go cupcakes with varying flavors everyday. Please keep in mind that limited quantities are prepared daily. If you are placing a large order, please contact us ahead of time.
Is there a minimum order for cupcakes?
For customized order, minimum of 1 dozen regular cupcakes or 2 dozen mini cupcakes per flavor are required. If you want to try out different flavor, we offer Baker's Dozen which is a surprise combination of flavors.
How much are your cakes and cupcakes?
Since our cakes and cupcakes are highly customizable, prices will depend on the size, flavor, and the most important of all, the design. The details and intricacy of the design is a huge factor to the cost as that will determine how much time we will spend on your order.
How much notice do you need?
Great question. We cannot set a timeline for order notices. It depends on how busy it gets. Sometimes we can take 1 day notice, sometimes we need at least 4 weeks notice. The sooner you place your order, the more chances we can guarantee to accommodate.
Can you make gluten-free / nut free / vegan?
Sure can! However, our kitchen is NOT a nut/gluten free facility. Please CONTACT US for orders with dietary restrictions.
Do you deliver?
Yes we can arrange delivery. Delivery charges depend on the distance, size, and difficulty of the product. Difficulty meaning, delivering a 6-tier cake will be more difficult than delivering 3 boxes of cupcakes. Deliveries within Edmonton starts at 20.00.
How does custom orders work?
It starts with an inquiry.
When we receive your inquiry, we will respond to you as soon as we can to ask more details if needed.
When should I pay for my custom order?
For orders less than $200 or is required within 30 days, a full payment is required at the time of booking. We will only book you for your requested date once the payment has been received.
Once the order details has been finalized, we will send you an invoice and you will be able to pay online via our secured online payment gateway.
For orders over $200 and is more than 30 days away, we require a 50% deposit to book your date.
What mode of payments do you accept?
We accept major credit cards, or EMT.